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This error usually occurs when the mobile device date and time are not set to Automatic. Update the settings and try again.
Changing the settings on an Android
Settings > Additional settings

Settings > Additional settings > Date and time

Settings > Additional settings > Date and time > Turning on 'Automatic date and time' and 'Set time zone automatically'

Changing the settings on an iPhone
Settings > General

Settings > General > Date & Time

Settings > General > Date & Time > Turning on 'Set Automatically'

